Shipping Policy
Shipping Information
At NovaAura Co, we're committed to delivering your premium lighting products safely and efficiently.
Processing Time
Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Methods
We offer various shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 7-14 business days (varies by location)
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available for orders over a certain amount.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package through the carrier's website.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.
Questions?
If you have any questions about shipping, please contact our customer support team.